Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may contact us. However we have a no return or cancelation policy.
You can always contact us for any question at babyglamourboutiquemiami@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at babyglamourboutiquemiami@gmail.com.
*Because of the nature of the pieces ,all items are final sale.
*Custom orders are always a final sale.
*The color of the image can vary widely from one computer monitor to another. Colors may appear to you slightly different than they are. If you are unable to determine the shade or exact color of an item, please feel free to contact me.
*All of our items are inspected before shipping. All our items are thru size; we don’t make exchange to have it re-sized.
What do I do if my item can't be delivered?
If the delivery courier could not deliver your item, please contact your local postal service to have them reroute the package. Please confirm the shipping address with them when you contact them.
If you received a note from the shipper about their initial delivery attempt, please ensure that you are following the instructions on that notice.
If the package has been “returned to sender” client have to pay for the shipping charges for the re-shipping
If you have any questions, reach out to us as support@bgbcostume.com or head to our Contact Us page at the bottom of the site.bgbcosrume.com
